Ethno Katun ROSI

Privacy Policy

Last updated: 3 May 2026

This Privacy Policy explains how Ethno Katun ROSI Agrotourism ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or stay with us.

Information we collect

We may collect the following information:

  • Name, email address, phone number, and country of residence (when you contact us or make a booking)
  • ID or passport number (for legal registration of guests, as required by Montenegrin law)
  • Payment information (processed securely by our payment provider — we never store full card details)
  • Booking dates and preferences
  • IP address, browser type, and basic analytics data when you visit our website

How we use your information

We use your information to:

  • Process and confirm your booking
  • Communicate with you about your stay
  • Comply with local guest registration laws
  • Improve our website and services
  • Send marketing emails (only if you have opted in — you can unsubscribe at any time)

How we share your information

We do not sell your personal data. We may share information with:

  • Booking partners (Booking.com, Airbnb, Vrbo) when reservations are made through them
  • Payment processors strictly to complete payment
  • Local authorities when required by law for guest registration

Your rights (GDPR)

If you are an EU/EEA resident, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to processing or request restriction
  • Receive your data in a portable format
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at [email protected].

Data retention

We retain booking and guest data for as long as legally required (typically 5 years for tax and legal compliance). Marketing data is kept until you unsubscribe.

Cookies

We use cookies to remember your language preference and improve your browsing experience. See our Cookie Policy for details.

Contact

For any privacy-related questions, please contact us:

Ethno Katun ROSI Agrotourism Eko Rosi, 84326 Gusinje, Montenegro Email: [email protected]